Introduction
112bet places the highest priority on user privacy. This Privacy Policy ("Policy") explains how 112bet collects, stores, uses, and protects your personal information. This Policy applies to the use of www.112bet.pro and its associated mobile applications.
By creating an account or using 112bet's services, you agree to this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.
This Policy is written in English to ensure it is easily understood by 112bet members. If you have any questions, our support team is ready to help.
01 What information we collect
When you register and use 112bet's services, we collect various types of information. This data falls into three main categories: information you provide directly, information our systems collect automatically, and information received from third parties.
| Type of Data | Details | Why it is collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and legal requirements |
| Contact Information | Email address, mobile number, residential address | Account management and communication |
| Financial information | Bank account number, mobile banking number | Deposit and withdrawal processing |
| Transaction Data | Betting history, deposit/withdrawal records | Account statements and dispute resolution |
| Device Information | IP address, browser type, device ID | Security & Fraud Prevention |
| Usage Data | Time spent on site, pages visited | Service Improvement & Personalization |
We collect only the information necessary to provide our services and meet legal obligations. We never collect data beyond what is required.
02 How we use your information
112bet uses your personal information only for specific, legitimate purposes as outlined in this Privacy Policy. Your data is never used for any other purpose without your consent.
- Creating, managing, and completing account verification (KYC).
- Processing deposit, withdrawal, and betting transactions.
- Awarding bonuses, promotions, and rewards.
- Providing customer service and technical support.
- Preventing fraud, money laundering, and irregular activity.
- Complying with legal and regulatory obligations.
- Improving service quality and creating personalized experiences.
- Sending important updates and security-related notifications.
Your data is never sold to any third party or used for advertising purposes — that is 112bet's firm commitment.
You can opt out of promotional emails or SMS at any time from your account settings.
04 Cookies and tracking technologies
112bet uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.
Essential cookies
Required for login sessions, security tokens, and core site functionality. These cannot be disabled.
Analytics Cookies
Used to understand site usage statistics. No personally identifiable information is revealed.
Preference Cookies
Used to remember your language, theme, and personal settings. You can reset these at any time.
Security Cookies
Used to detect fraud and bot activity. Essential for protecting your account.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the 112bet site.
05 Data Security Measures
112bet uses industry-leading security technology to protect your personal data. The commitment to data protection sits at the very core of our Privacy Policy.
- SSL/TLS encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
- AES-256 data encryption: All sensitive data stored in the database is encrypted.
- Two-Factor Authentication (2FA): An additional layer of login security that prevents unauthorized access.
- Regular Security Audits: Systems are regularly audited by third-party security specialists.
- Restricted Access: Only authorized personnel have access to your data.
- Firewall & DDoS Protection: Protecting servers and data from cyberattacks.
If you notice any unusual activity on your account, notify our support team immediately and change your password.
06 Data Retention Period
112bet does not retain your data longer than necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.
- Transaction records and financial data: 5-7 years (as required by law).
- KYC documents: retained for up to 5 years after account closure.
- Betting history: 3 years.
- Communication logs (support tickets): 2 years.
- Browsing and analytics data: 12 months.
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
07 Your privacy rights
Under 112bet's Privacy Policy, you have full control over your own data. Your key rights are outlined below:
Right to Access Your Data
You can request to see what data we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data where no legal obligation requires us to retain it.
Right to Restrict Processing
You can request that your data be used only for specific purposes.
Right to Data Portability
You may request a copy of your data in a machine-readable format.
Right to object
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights, email us at [email protected] or reach out via live chat. We will respond within 30 days.
08 Privacy of Minors
112bet strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected inadvertently, the account is immediately closed and the data deleted.
If a parent or guardian suspects their child is using 112bet, please contact us immediately.
112bet is strictly prohibited for anyone under 18. We are fully committed to protecting minors at all times.
09 International data transfers
112bet is an international platform, so in some cases your data may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:
- Any country or organization receiving your data complies with applicable data protection laws.
- Data is sent to third-party servers in encrypted form.
- Partner privacy obligations are enforced through data processing agreements.
- International data protection standards (GDPR-compliant practices) are followed.
Wherever your data is held, the protections described in this Privacy Policy always apply.
10 Contact & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy or wish to exercise your rights, please get in touch. 112bet's privacy team aims to respond within 72 hours.
When contacting us, please use your registered email address and clearly state the nature of your request.
If this Privacy Policy changes, we will notify you by email and update the "Last Updated" date on the website.
Why 112bet's privacy practices are trustworthy
Military-Grade Encryption
Your data is secured with 256-bit AES encryption — the same standard used by banks and government systems.
Your Data Is Never Sold
112bet never sells or rents your personal data to third parties.
Full control in your hands
You always have the right to view, correct, or delete your personal data.
International standards
Our Privacy Policy is GDPR-compliant and follows international best practices.
Regular Updates
Our privacy policy is updated regularly to keep pace with changes in technology and applicable law.
Bangla Support
For any privacy-related concern, Bengali-language support is available 24/7 — no language barrier.